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Latest News KNOW YOUR GUEST: Resort Properties and a CRM Approach |
ResortSuite was built to manage all facets of a hotel or resort operation and eliminate many system interfaces, enabling a hotel or resort to run its entire property, or multiple property locations on one database server. This elicits tremendous benefits to the entire resort operation, including, Customer Service, Operations, Inventory, Marketing, Sales, IT, Finance, and Management. The most valuable benefit is the deep customer knowledge accessible through the single customer record/profile. A customer, including his or her history, interactions, and preferences, are available through-out the entire resort or sister resorts.
The modular and scalable design of ResortSuite supports the needs of many different types of hotels and resorts. Any ResortSuite module can operate in a completely standalone fashion or as part of an integrated software solution tailored to the needs of a specific property.
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