“Deerhurst was searching for a system that would allow us to consolidate the booking of all activities. ResortSuite has given us the ability to do this, and provide increased guest service through one-stop shopping. In addition, we now have perpetual inventory systems for our retail outlets, and are able to utilize ResortSuite to calculate Spa Commissions. Aside from these aspects of the system, working with the Enablez Team provided training and continued support to assist us during our installation and continued use of the system. This team is highly flexible and very focused on development of the product to ensure Deerhurst's success. They are by far the best company we have dealt with for an installation of software. It is very much a partnership.”

“ResortSuite has allowed us to understand our Customer like never before. Having all the information regarding their stay, at our fingertips, allows us to respond quickly and appropriately to our customer’s needs. This allows us to provide a consistently exceptional customer experience every time. This wealth of information has had a significant impact on all parts of our business including: Operations (Spa, Front Desk, Dining, Transportation), Call Center, Marketing, and Management.”

“ResortSuite lets us greet and serve our customers better. Everybody in the resort has more information. If someone wants to come back every year, it’s easy to implement a loyalty program across the resort for them. Everywhere you go you can look up this information.”

“The Kingfisher selected ResortSuite because of its unique ability to run our entire operation in a highly integrated way, on a single ORACLE Database Server. The true benefit of ResortSuite’s integration means knowing all the details of our guests reservation; what they are doing in every facet of our operation - what and when their spa services are, when their dinner reservation is, and what time they are needing transportation to/from the airport. With this integration and a single, propertywide customer profile, we can now provide an enhanced level of guest service by understanding our guest’s preferences in ways that were previously impossible.”

“We selected ResortSuite because its guest-first approach to managing resort operations mirrors our philosophy at Woodloch. ResortSuite will provide guests with a single view of their stay at Woodloch, and more importantly, allow us to establish and nurture ongoing, personal relationships with every guest.”

“We set out a year ago to replace several legacy systems at the core of our resort operations. We looked at a lot of software and finally decided that ResortSuite was the best fit by far. ResortSuite not only satisfied our operational needs, but its single guest profile provided a one stop booking capability for our resort.”