IMPROVED
GUEST SERVICE & GUEST INTELLIGENCE
- Record
interactions, preferences, and other critical guest information to
ensure relevant and timely information is available to your staff.
- Post
guest charges seamlessly from other departments, verify a guest’s
name, room number and check-in time instantly.
- Generate
automatic confirmation letters, and guest itineraries that combine
room reservations, dining reservations, spa bookings, golf tee times,
and transportation.
- Produce
detailed invoices that itemize all charges from other departments.
- Display
a guest’s complete history; view all previous visits, purchases,
special notes and experiences to ensure exceptional guest service
is provided and guest loyalty is established.
- Eliminate
the need for a separate and expensive CRM solution.
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